1. Information We Collect

a. Personal Information
• Full name
• Email address
• Wallet addresses or payment transaction data

c. Usage & Technical Information
• IP address and device identifiers
• Browser type and version
• Operating system and device type
• Time and date of access
• Site navigation behavior (pages visited, time spent, click activity)

d. Communication Data
• Support chat transcripts
• Emails or messages exchanged with our support team
• Marketing or promotional preferences

2. How We Use Your Information

We use your information to:
• Create and manage your investor account
• Facilitate investments and virtual wallet funding
• Provide platform features and personalized services
• Ensure platform security and detect fraud or suspicious activity
• Comply with legal, regulatory, and KYC/AML obligations
• Communicate updates, offers, or important account notifications
• Improve and analyze platform functionality, performance, and user experience

3. Sharing and Disclosure of Information

We do not sell your personal data. We may share your data with:
• Third-party service providers assisting with platform operations (e.g., KYC verification, email services, secure payment processors)
• Legal authorities if required to comply with laws, regulations, court orders, or law enforcement requests
• Internal personnel with a strict need-to-know basis and under confidentiality obligations
All data shared is governed by contractual privacy and data protection clauses.

4. Data Security

We employ industry-standard encryption and cybersecurity protocols to protect your data:
• Secure Socket Layer (SSL) encryption
• Encrypted wallet storage and transactional data
• Two-factor authentication (2FA)
• Regular security audits and penetration testing
Despite best efforts, no system can guarantee 100% security. Users are advised to safeguard their own login credentials.

5. Data Retention

We retain your data:
• For as long as your account remains active
• As necessary to comply with legal, tax, or compliance obligations
• Until the purpose for which it was collected is fulfilled
You may request deletion or anonymization of your data, subject to legal exceptions.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:
• Access: Request access to the personal data we hold about you
• Correction: Request correction of inaccurate or outdated information
• Deletion: Request deletion of your personal data, subject to legal obligations
• Objection: Object to certain processing activities
• Portability: Request transfer of your data in a machine-readable format
To exercise these rights, contact us at support@diamondfxmax.com.

7. Cookies & Tracking

We use cookies and similar technologies to:
• Remember user preferences
• Analyze website traffic and performance
• Enhance user experience
You can manage cookie preferences via your browser settings.

8. Children’s Privacy

Our platform is intended for users 18 years and older. We do not knowingly collect data from individuals under 18. If such data is inadvertently collected, we will delete it promptly upon notification.

9. International Data Transfers

Your data may be processed outside your country of residence, including in jurisdictions that may not offer the same level of data protection. We ensure adequate safeguards are in place, such as data processing agreements and standard contractual clauses.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted with an updated “Last Updated” date. Continued use of the platform constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:
📧 support@diamondfxmax.com
🌐 www.diamondfxmax.com